Shipping policy
**1. Order Processing Time**
- All orders are processed within [1-2] business days. Orders are not shipped on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
**2. Shipping Rates & Delivery Estimates**
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery times:
- Standard Shipping: [5-7] business days
- Expedited Shipping: [2-3] business days
- Delivery delays can occasionally occur.
**4. Shipment Confirmation & Order Tracking**
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
**5. Customs, Duties, and Taxes**
- Light Emporium is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
**6. Damages**
- Light Emporium is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
**7. International Shipping Policy**
- We currently do not ship outside the United States.
**8. Returns Policy**
- Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
**Contact Us**
- If you have any questions about this Shipping Policy, please contact us:
- By email: bwilber@light-emporium.online
- By phone number: 816-301-4361